External: Digital

Making changes to LIVE ads
If you have made a mistake; or require changes for other reason on LIVE ads, a fee of $50 will occur. The charge will be manually added to the listing by o...
Wed, 10 Jan, 2024 at 2:16 PM
I got the artwork approval email but can't see the task in Campaigntrack
It's usually one of the two reasons:   A) The task was already approved by someone else from your office. Go to the listing's Campaign Overvi...
Wed, 10 Jan, 2024 at 2:20 PM
Ad Clicks on the Digital Dashboard
Ad clicks (highlighted in red below) on the Digital Dashboard may change if you have a DUO package ordered. If a campaign has completed its AIM Sale co...
Fri, 12 Jan, 2024 at 12:32 PM
Giving Facebook access: New Page Experience (Individual Owner)
STEP 1: From Facebook Home Page, click Meta Business Suite. Ensure you have selected the correct page from the top drop-down.  STEP 2: Click All To...
Thu, 15 Aug, 2024 at 12:09 PM
Giving Facebook access: New Page Experience (Business Manager Owner)
STEP 1: From Facebook Home Page, click Meta Business Suite.   STEP 2: Make sure to select your Business Manager account on the dropdown menu. ...
Wed, 14 Aug, 2024 at 1:25 PM
Override the office Facebook page with your agent Facebook page
If you override your office's Facebook page with your own agent Facebook page in Campaigntrack, the ads of your AIM campaign will be running through yo...
Fri, 12 Jan, 2024 at 12:48 PM
Turn on Auto-posting (automatically created posts)
Turning on auto-posting will allow Campaigntrack to automatically post your listing to your Agent Facebook page when your AIM campaign goes live.    ...
Tue, 16 Jan, 2024 at 1:57 PM
Merge two Facebook Pages
If you have two identical or similar pages, you may be able to merge them. However, you do need to have admin access to both pages in order to do so. Pleas...
Tue, 16 Jan, 2024 at 1:59 PM
Giving partner access to your Facebook Business Manager
Usually we send you an access request to your Facebook page, but every now & then the request gets lost or you may have trouble granting the permission...
Tue, 16 Jan, 2024 at 2:03 PM
Facebook Business Support (step by step guide)
If you can't resolve a Facebook issue from your side, you can contact the Facebook support team through this Business Support link: https://www.faceboo...
Wed, 17 Jan, 2024 at 3:47 PM