When a client requests a campaign cancellation, there could be two things we can run into.
- JT AIM status is 'Artwork Approved'
- They just approved the artwork, and the campaign hasn't gone live.
- Send a JT message to production and let them know that we will be deleting the order as the client requested for cancellation.
- Delete the order/s.
- Campaign is 'Live'
- Send a JT message to production about the cancellation, ask for the budget expended, and request to mark the order item as abandoned.
- Once you have the amount, adjust the price on Item Details accordingly. (Cost, Client, and Vendor)